Privacy Notice
Last Updated: 7 August 2026
At Axentra Digital, we respect your privacy and are committed to handling personal data responsibly, transparently, and securely.
This Privacy Notice explains how Axentra Digital ("Axentra", "we", "us" or "our") collects, uses, stores, shares, and protects personal data when you visit our website, contact us, book a call, or otherwise interact with our services.
We process personal data in accordance with applicable data protection laws, including the Personal Data Protection Act of Sri Lanka, where applicable.
1. Who We Are
Axentra Digital provides pre-sales, sales development, lead qualification, CRM, data, automation, and offshore business operations services.
For the purposes of applicable data protection laws, Axentra Digital may act as the controller of personal data collected directly through this website.
Sri Lanka Head Office
Orion City
No. 752, Dr. Danister De Silva Mawatha
Colombo 09, Sri Lanka
USA Head Office
3129 Kingsley Dr, STE 1740
Pearland, TX 77584, USA
Email: contact@axentradigital.com
2. Personal Data We Collect
The information we collect depends on how you interact with Axentra.
When you contact us, submit an enquiry, or book a call, we may collect information such as:
Name
Email address
Contact details
Company or business information
Information you choose to provide through forms or communications
When you use our website, certain technical information may also be collected automatically, including:
IP address
Browser type
Device information
Operating system
Date and time of access
Pages viewed
Referring pages
Website usage and interaction information
3. How We Use Personal Data
We may use personal data to:
Respond to enquiries and communications
Schedule and manage calls or appointments
Provide information about Axentra and our services
Understand prospective client requirements
Manage business relationships
Operate, maintain, and secure our website
Improve website performance and user experience
Analyse website usage
Maintain internal business records
Prevent misuse, fraud, or security incidents
Comply with applicable legal and regulatory obligations
Send business or marketing communications where permitted by law
We will only process personal data for appropriate and lawful purposes.
4. Legal Basis for Processing
Depending on the circumstances, we may process personal data on one or more applicable legal bases.
These may include:
Your consent
Taking steps at your request before entering into a contract
Performing a contract with you
Compliance with a legal obligation
Legitimate business interests, where permitted by applicable law
Where processing is based on your consent, you may withdraw that consent at any time.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate correctly, remember preferences, improve website functionality, understand how visitors interact with the website, and maintain website security.
These may include:
Essential cookies
Functional cookies
Analytics cookies
Marketing or advertising cookies, where applicable
Information collected through cookies may include IP addresses, browser information, device information, online identifiers, pages visited, and interactions with website content.
You may manage or disable cookies through your browser settings or available cookie preference controls. Disabling certain cookies may affect website functionality.
6. Analytics and Tracking Technologies
Where analytics or tracking technologies are enabled, they may be used to understand website traffic, performance, and visitor behaviour.
These technologies may collect information such as:
IP addresses
Device and browser information
Website interactions
Online identifiers
Pages viewed
Time spent on the website
Some analytics or technology providers may process information on our behalf from locations outside Sri Lanka.
7. How We Share Personal Data
We may share personal data with trusted third-party service providers where reasonably necessary to operate our website or provide our services.
These may include:
Website hosting and infrastructure providers
Appointment and meeting scheduling platforms
Cloud service providers
CRM platforms
Email and communications providers
Analytics providers
IT and cybersecurity providers
Professional advisers
Other service providers supporting Axentra's business operations
We may also disclose personal data where required by law, regulation, court order, or a lawful request from a competent authority.
Where third parties process personal data on our behalf, we take reasonable steps to ensure appropriate confidentiality and data protection measures are in place.
8. Third-Party Websites and Services
Our website may contain links to or integrate with third-party websites and services, including appointment booking platforms and social media platforms.
When you interact directly with a third-party service, that provider may process your information according to its own privacy notice and terms.
Axentra is not responsible for the privacy practices of independent third-party websites or services. We encourage you to review their privacy policies before providing personal information.
9. International Transfers
Axentra operates internationally and may work with service providers located in different countries.
As a result, personal data may be stored, accessed, or processed outside Sri Lanka.
Where international transfers occur, we will take reasonable steps to ensure personal data is handled in accordance with applicable data protection requirements.
10. How Long We Keep Personal Data
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may depend on:
The nature of the information
Our relationship with you
Business and operational requirements
Contractual requirements
Security considerations
Legal and regulatory obligations
The need to establish, exercise, or defend legal claims
When personal data is no longer required, we will take appropriate steps to securely delete, anonymise, or dispose of it.
11. Your Privacy Rights
Subject to applicable data protection laws, you may have rights relating to your personal data, including the right to:
Request access to your personal data
Request correction of inaccurate or incomplete information
Withdraw consent where processing is based on consent
Object to certain types of processing
Request deletion of personal data where applicable
Exercise any other rights available under applicable data protection laws
To make a privacy-related request, contact us at:
We may need to verify your identity before completing certain requests.
12. Security of Personal Data
We take reasonable technical and organisational measures designed to protect personal data against accidental or unlawful loss, destruction, alteration, disclosure, misuse, or unauthorised access.
However, no website, electronic transmission, or digital storage system can be guaranteed to be completely secure.
13. Complaints
If you have concerns about how Axentra handles your personal data, please contact us at:
We will review and respond to your concerns where appropriate.
Where applicable, you may also have the right to lodge a complaint with the Data Protection Authority of Sri Lanka or another competent data protection authority.
14. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our website, services, business operations, technologies, or legal requirements.
Any updated version will be published on this page together with a revised Last Updated date.
Where a change materially affects how we process personal data, we may take additional reasonable steps to bring the change to your attention.
15. Contact Us
If you have questions, concerns, or requests relating to this Privacy Notice or how Axentra processes personal data, please contact:
Axentra Digital
Email: contact@axentradigital.com
Sri Lanka Head Office
Orion City
No. 752, Dr. Danister De Silva Mawatha
Colombo 09, Sri Lanka
USA Head Office
3129 Kingsley Dr, STE 1740
Pearland, TX 77584, USA
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